DBS and Lawry's can suck it
As I came home after my customary jog and lunch with my parent and nieces, there was a letter from DBS which enclosed a new credit card. I have no idea why DBS keep sending me new credit cards while asking me to cut up the existing one. I mean, my old card expires in 2012 and there is really no reason to send me another card which expires in the same year. DBS must be damn free.
As a reward for my "unwavering loyalty" (mind you, it is not like I have a bloody choice since they extend my visa subscription every year without even checking with me), I get a voucher for a 1-for-1 main course at Lawry's The Prime Rib. Lawry's. Wooooh.
Before anyone goes wooh and ahh, the voucher comes with a catch. In fact, many catches. So many catches, I feel like I am playing hide and seek. Check on the terms and conditions:
"Valid till 31 December 2008, for dine-in only. Limited to maximum 4 complimentary main courses per card, per bill, per table. Complimentary main course must be of lesser or equal value. No valiod with other on-going promotions, discounts, vouchers, rebates, privilege cards, loyalty programmes or in-house offers. Not valid on eve of and on public holidays. Full payment must be made with a DBS/POSB Credit Card. Prior reservation is required. Please call ______ and quote "DBS 1-for-1 welcome voucher" upon reservation."
If there is a more grudging offer, I have not encountered it yet. If I turned up with the voucher, I full expect the people at Lawry's would probably thumb their noses at me, sit me near the toilet and serve me the smallest and cheapest steak on the house. And I have to make reservation just to endure that sort of humiliation. Talk about making your customers feel "wanted".
This definitely calls for a new card.
As a reward for my "unwavering loyalty" (mind you, it is not like I have a bloody choice since they extend my visa subscription every year without even checking with me), I get a voucher for a 1-for-1 main course at Lawry's The Prime Rib. Lawry's. Wooooh.
Before anyone goes wooh and ahh, the voucher comes with a catch. In fact, many catches. So many catches, I feel like I am playing hide and seek. Check on the terms and conditions:
"Valid till 31 December 2008, for dine-in only. Limited to maximum 4 complimentary main courses per card, per bill, per table. Complimentary main course must be of lesser or equal value. No valiod with other on-going promotions, discounts, vouchers, rebates, privilege cards, loyalty programmes or in-house offers. Not valid on eve of and on public holidays. Full payment must be made with a DBS/POSB Credit Card. Prior reservation is required. Please call ______ and quote "DBS 1-for-1 welcome voucher" upon reservation."
If there is a more grudging offer, I have not encountered it yet. If I turned up with the voucher, I full expect the people at Lawry's would probably thumb their noses at me, sit me near the toilet and serve me the smallest and cheapest steak on the house. And I have to make reservation just to endure that sort of humiliation. Talk about making your customers feel "wanted".
This definitely calls for a new card.
posted by Captain Obvious at 10:56 PM
1 Comments:
We should go!
What if you forgot to tell them it is the 1 for 1 discount from DBS when you make a phone reservations?
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